Monday, February 25, 2013

Assignment #2 by Lisa Ulrikke Vaage


Will it be adopted?

Google Project Glasses

Link to The Product:  http://www.google.com/glass/start/

Description

“ We think technology should work for you – to be there when you need it and get out of your way when you don’t”(http://techcrunch.com/2012/04/04/google-project-glas/). Google project glasses are simply a pair of design glasses with a lot of applications designed to make your life more fun and easy. The glasses are constructed of a solid metal band that runs over your eyebrows and small heads–up display that is mounted on the right side. The idea behind the glasses is to provide the users with desirable information such as transit times and weather conditions, right in front of their eyes – whenever and wherever they need it.  Further applications include the ability to take pictures and send pictures by using your voice.  If you want to send a message the voice command gives you the possibility to instruct the glasses to write and send messages.The glasses also provide 3G and 4G, which makes it simple to display the locations of nearby friends, as well as the location of a great restaurant while visiting for example Hong Kong. If you want to place the order in Mandarin while visiting the Chinese restaurant in Hong Kong, the glasses will tell you how to.

Analysis:

I will base my analysis on Rogers five perceived characteristics of an innovation, namely the relative advantage, compatibility, trialability, observability and complexity. Perceived high degrees of the first four characteristics and a low degree of the fifth characteristic, will according to his model result in a high adoption rate of the innovation.
Perceived target group for the innovation: Technologically adapt and adventurous people, probably first and foremost young adults that constantly are searching for new, cool gadgets to use in their everyday lives. Since I consider myself as part of the target group, I will base the analysis on my perceived characteristics of the product.

1: Relative Advantage

From my point of view I find technology that makes “life” easier strongly appealing, doesn’t everyone? How many times have you experienced something you really ought photographed, but when the camera/smartphone is ready the moment is gone? I experience that all the time. While driving yesterday I spot pelicans flying in the beautiful light of the sunset. My stupid smartphone wouldn’t start the camera applications and I failed to capture it. Being able to say, “take a picture” with the result of the picture actually being taken would be highly appreciated. With that being said, this may require that you wear your glasses at all times which is not necessarily that tempting unless they look really cool.
The message and photo applications are not new phenomena. The experience some of us gained by dealing with IPhone “Siri” tells me that this is not as simple as Google claims it to be. This is bound to lead to complications. However, short texts shouldn’t be a problem, and it is a fun thing to be able to do with your glasses. Also the technology will most likely develop as the adoption rate increases resulting in the usability being easier.
Being able to get GPS directions in front of your eyes seems more convenient than using the phone. However, a relative disadvantage may be that it could make it more complicated to walk the distance, as you at all times have the map in front of your eyes.
Economic factors and rate of adoption.
The Google glasses are expected to cost around $750, which is a relatively expensive prize to pay for a product that provides you with similar applications already available in your smartphone. It is however often the case that as the early adopters have adopted the new technology the price will decrease and promote further adoption by more price sensitive individuals. I am sure this will be the case for this product as well, and that this price reduction will lead to a higher adoption rate as time goes.
Status aspects of innovations
I believe that a product as this will have a considerable degree of social prestige and therefore although the price is high, I predict a relatively high rate of early adopters. Also, status seeking is often the main reason for imitating the innovation behaviour of others. I predict that this will speed up the adoption rate.
Perceived grade of relative advantages: Relatively high for the primary target group

Compatibility

The Google glasses follow as a natural extension of the constant evolution in mobile and digital technologies. The busy life we live makes us have an ever-increasing need to save time, make life easier, do things faster and more flexible. There will surely be some purists that still prefer navigating with paper maps and photographing with hand held cameras. These are however not the primary target group for this innovation and I believe that sooner or later they will either way have to change their belief systems and adopt newer digital and portable solutions. Also most people in the target group have already past experiences with digital, mobile devices and this new product is therefore only a further step and a “simplifying solution” that is compatible with the target group’s experiences and needs.   
Perceived grade of compatibility: High among the primary target group

Complexity

If you know how to use a smartphone/camera/recorder I guess you will learn how to use the Google project glasses relatively easily. Google claims that it is fairly easy to use, and so it seems. If you know how to talk you will know how to control the applications on the glasses, as everything is functioned trough voice command.
Perceived grade of complexity: Relatively low for the primary target group

Trialability

Google write on the website that they are looking for “bold, creative individuals” who would like to join them and be a part of shaping the future of the Glass. In other words, they want to include “ordinary” people in the development of the project. They get to try out the glasses and later give a review of he product for other potential customers to see. In this way people can give meaning to the innovation by looking at the review of the “bold, creative individuals” who tried it out for them. This gives the product more creditability, reduces uncertainty for the potential adopters and would also contribute to generate a word of mouth effect that could help the product adapt more rapidly
Perceived grade of trialability: High for the primary target group

Observability

This is a technological innovation and it therefore consists of both hardware and a software component in addition to the potential resulting products of using the Glasses.

1.Hardware.

 The Google Project does not exactly look like ordinary glasses, but I am afraid that people wouldn’t be able to tell the difference. I find the degree of observabilty low, as it is difficult for people to know what the product is by seeing someone on the street wearing them.

2. Software:
An innovation in which the software aspects is dominant is less immediate observable and is therefore said to have a relatively slower rate of adoption. However, we share everything online these days: photos, experiences, status, videos etc. The Social Medias Instagram and Twitter make it easy to share and to look up specific products by simply searching on different hash tags. I am sure that Google will take advantage of this technology and that it will find a way to make its product visible through for example a hash tag when sharing the results of the glasses. The word of mouth effect is viral on Social Medias and since the results of these glasses have a huge potential for sharing in such Medias, and the predicted status aspect of the innovation is high I believe the product will be very observable.
Perceived grade of observability: High rate among the primary target group



Conclusion

To summarize my analysis I predicted a relatively high degree of relative advantages, high degree of compatibility, relatively low degree of complexity, high degree of trialability and a high degree of observability among the primary target group.
Based on the analysis of the perceived characteristics of the Google Project Glasses I therefore predict that the product will be adopted and I am looking forward to the launch!

 

References


Everett M. Rogers: Diffusion of innovations, chapter 6

By: Lisa Ulrikke Johansen Vaage

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